State Farm® Insurance Agent Brian Olender
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Alisa Krewet
May 22, 2024
5
out of
5
rating by Alisa Krewet
"State Farm Ins. in South Lyon, MI has provided the best customer service. Explaining the coverage options and the differences of my previous state coverage policy. Not rushed through the process or trying to over sell. Thank you Amy!!"
We responded:
"Alisa, we appreciate your awesome review and will continue to work hard to deliver ReMarkable service."
Gary Ely
September 15, 2023
5
out of
5
rating by Gary Ely
"Very professional and thorough"
We responded:
"Gary, thank you for the great review."
Timothy Petrowski
July 26, 2023
5
out of
5
rating by Timothy Petrowski
"Susie is always very helpful"
We responded:
"Tim, Thank you for the Great Review. Susie and our entire team are here in South Lyon to assist you your Auto, Home, Life insurance needs. "
Amanda Pasewalk
July 24, 2023
5
out of
5
rating by Amanda Pasewalk
"State Farm has always been my go-to for affordable insurance. My favorite agent, by far, is Amy Nagy. She is honest, up-front, and really works to get you the best deal possible."
We responded:
"Amanda, Thank you for the great review. Our entire team in South Lyon will continue to work hard to deliver the lowest price and best service for your auto, home and life insurance needs."
Logan Cook
April 7, 2023
5
out of
5
rating by Logan Cook
"The Olender group for State Farm insurance is great. Amy Nagy has been our insurance agent for many years now and always works to find us the best coverage at the lowest cost. Definitely a customer-focused approach to providing insurance!"
We responded:
"Logan, Thank you for the great review. We appreciate you and will continue to work hard to deliver exceptional customer service. "
Shannon O’Connor
November 30, 2022
5
out of
5
rating by Shannon O’Connor
"Susie is awesome! She is always very responsive and helpful!"
We responded:
"Shannon, Thank you for the 5 Star Review. Delivering a ReMarkable customer experience is essential for our office in South Lyon. Susie is an important part of our team providing auto, home and life insurance protection to our valued clients."
David Conselyea
November 17, 2022
5
out of
5
rating by David Conselyea
"Amy Nagy was phenomenal !!! Took her time and solved problems that I hadn't even thought of. Absolutely 100% quality service !!! Dave 😎"
We responded:
"David, thank you for the awesome review. Amy and our entire team are here in South Lyon to assist you with your Auto, Home and life insurance needs. Delivering great service and a great price is at the core of what we do everyday."
Timothy Davids
March 26, 2022
5
out of
5
rating by Timothy Davids
"The Office Staff at South Lyon are always friendly and have processed all three of my claims quickly and with no issues whatsoever. I'd recommend the South Lyon State Farm for your auto insurance policies over any other company."
We responded:
"Tim, thank you for the review and sharing your experience with our office. Our entire team will continue to work hard to deliver excellent service for your auto and home insurance needs. We appreciate you and your confidence in our office to over the years."
Diane Isom
March 24, 2022
5
out of
5
rating by Diane Isom
"We've been with State Farm for many years. After moving back home to Michigan we transferred our insurance back here. Our Agent Amy is great! She's so sweet ,helpful & friendly. She really is good at her job. We talk like old friends. We are happy with her and the company. I highly suggest you check them out, I think you'd be happy with them."
We responded:
"Diane, thank you for the amazing review. Our team in South Lyon will continue to provide a ReMarkable Customer experience. We are committed to delivering the the best value for auto, home and life insurance protecting you and your most valuable assets. Thank you Brian"
jack hayden
March 6, 2022
5
out of
5
rating by jack hayden
"😐"
We responded:
"Jack, thank you for the great review. Our team in South Lyon will continue to work hard to deliver the best price in combination with excellent service resulting in the best value for your Auto, Home and life insurance needs."
S. N.
January 23, 2021
5
out of
5
rating by S. N.
"Awesome place"
We responded:
"Sheila, Thank you for the 5 star review. Our team in South Lyon will continue to work hard to deliver a ReMarkable Customer Experience."
jeff changas
April 6, 2020
5
out of
5
rating by jeff changas
"Brian's office is by far the best Insurance source on the Planet."
We responded:
"Jeff, we appreciate your 5 star review. Our team in South Lyon is here to deliver great price and service for your auto and home insurance needs."
Christina Coleman
February 23, 2020
5
out of
5
rating by Christina Coleman
"Always nice service. Amy is just awesome"
We responded:
"Christina, thank you for the great review. Amy is a critical member of our South Lyon team and has years of experience in delivering friendly knowledgeable service for our valued clients. We will continue to work hard to deliver a remarkable customer experience and excellent value in protection your auto, home and most valuable assets."
Tomohiro Yokokawa
February 1, 2020
5
out of
5
rating by Tomohiro Yokokawa
"Sandra is the most knowledgeable, efficient, and beneficial to customer ever to the best of my knowledge. She never wastes my time and proposes the best option to customer. My experience with her was my privilege. Thank you, Sandra."
We responded:
"Tomohiro, thank you for trusting us to insure your home and autos. Sandra and our team in South Lyon appreciate you and will work hard to deliver excellent service. Sandra is a great asset to our team and clients."
Mike Merucci
December 25, 2019
5
out of
5
rating by Mike Merucci
"Everyone is always very helpful and they take care of things right away!"
We responded:
"Mike, Thank you for your comments and trusting us to protect your home and autos. Our Team in South Lyon will continue to work hard to deliver excellent service and value to you and your family."
Emily Chu Tom Wang
December 19, 2019
5
out of
5
rating by Emily Chu Tom Wang
"We have been patrons of this amazing office for 12 years now, but had an OUTSTANDING customer service experience with Amy after our hot water heater broke and leaked water all over the basement. I called on 12/18 at 455PM and was pleasantly surprised to find that Amy was still in the office answering the phones. Unfortunately our deductible was 2200 but the price quoted for water mitigation was 2500. Amy then said that she would call her friend, Karen, at the water damage company to see if this could be lowered. Karen talked to the water damage rep who was in our home at 515PM and he lowered the price to $1500. Amy then called back to make sure all was well. We are very grateful that Amy stayed late and helped us out. With Christmas in 1 week, this price adjustment was the BIG difference in making sure our 3 kids will have a happy holiday season. THANK YOU!!!"
We responded:
"Emily, Thank you for being a long term loyal customer. Our entire team appreciates you and will continue to work hard to deliver excellent service and value."
Steven Stavropoulos
December 4, 2019
5
out of
5
rating by Steven Stavropoulos
"by far the best home and auto insurance quote i received. not only that but brian goes out of his way to find ways to save me money and answer questions about my policy. would recommend Brian to anyone looking for a new home or auto policy."
We responded:
"Steven, thank you for the kind words and excellent review. We appreciate your business and for trusting us to protect your most valuable assets. Delivering industry leading protection and customer service for your home and auto insurance needs from our team in South Lyon, MI is paramount to our long term relationship."
Tina Weber
November 27, 2019
5
out of
5
rating by Tina Weber
"5 stars for this State Farm office!!! We have been customers for 19 years and even though we have moved many times, we still kept this office location because of the staff!! Everyone that works at this location goes above and beyond with service. They are kind, professional, helpful, patient and I would recommend them to everyone! Great customer service is hard to come by these days and if you are lucky enough you'll be treated with the respect that this office offers!"
We responded:
"Tina, thank you for the amazing review and recognizing our office in South Lyon. We all thank you for being a long term loyal customer and referring your friends and family to us for auto and home insurance. The entire team will continue to work hard to deliver excellent customer service, great insurance coverage and excellent value for you and your family."
SuzyQofficial Farhat
November 21, 2019
5
out of
5
rating by SuzyQofficial Farhat
"Where do i start about this office because they are amazing. In particular Amy Nagy is so on point and pays attention to detail. She is so prompt and efficiant and every time i call she is there when i need her, so convenient when life is so busy and hectic. She pays attention to detail so much, and calls when she has found ideas or credits. She has saved me so many times, i would highly recommend her as your insurance agent. I would give them a 100 stars if I could, and if theres ever a problem they are on top of it to make sure your happy. I couldn't be any more appreciative of Amy Nagy and this office."
We responded:
"Suzy, thank you for recognizing our office and specifically Amy for the excellent, responsive and proactive customer service. We appreciate you and thank you for letting us protect your auto, home and personal posessions. Our whole team in South Lyon are here for you and will continue to make sure we deliver a ReMarkable Customer Experience."
Melissa Raycraft
October 25, 2019
5
out of
5
rating by Melissa Raycraft
"Great customer service! They always above and beyond for their customers! And always pleasant to talk to."
We responded:
"Melissa, thank you for sharing you're experience with my office and our team. Susie, Amy, Sandra and Debbie strive to deliver excellent customer service and will continue to do so with a positive attitude."
Andre Gardette
October 25, 2019
5
out of
5
rating by Andre Gardette
"This office is top of the line. The staff is very knowledgeable and professional. Sandra is always going above and beyond to provide exceptional service and make every customer satisfied. I would recommend to anyone!!"
We responded:
"Andre, thank you for recognizing Sandra's excellent and knowledgeable customer service. We appreciate you and will continue to deliver the best value possible while protecting your most precious assets."
Jerry Banko
October 21, 2019
5
out of
5
rating by Jerry Banko
"Great bunch of people All outgoing to help."
We responded:
"Jerry, thank you for your kind review. Amy, Sandra, Susie and Debbie will continue to work hard to make sure we deliver great value and a ReMarkable Customer experience for you and all our insureds."
Nicolas Inchaustegui
October 11, 2019
5
out of
5
rating by Nicolas Inchaustegui
"5 stars is not enough!! Brian worked to get me the lowest possible rate on homeowners and car insurance in Detroit, a city well known for astronomical rates. After hours of disappointing calls with agents from USAA, Progressive, and more - Brian beat all other offers with the best customer service imaginable. I couldn't recommend anyone better."
We responded:
"Nick, thank you for sharing your experience. We work hard to deliver the best possible rate with a ReMarkable Customer Experience. State Farm and My Agency are here to help you recover from the unexpected and to help life go right!"
Stephen Bixler
October 2, 2019
5
out of
5
rating by Stephen Bixler
"The agent I work with is Susie Dezarov...she is always so helpful and goes out of her way to make sure that I know of every product that might be beneficial to me. She always updates me on new programs that I may be interested in or that would save me money or increase my coverage. I give her and the group an A+++++!"
We responded:
"Stephen, Thank you so much for your kind words, Susie is a great asset to this agency and our valued clients. I appreciate you recognizing her outstanding service."
David Williamson
October 2, 2019
5
out of
5
rating by David Williamson
"I have been using Brian's agency for years. They always do whatever they can to get me the best deal possible. I have my house, cars, an apartment and travel trailer with them. Dealing mostly with Amy and Sue, they are a credit to the office!"
We responded:
"David, Thank you for your years of loyalty and trusting us to protect your valuable assets. We will continue to work on your behalf to deliver the best possible value. I agree Amy and Susie are "Rock Stars" and critical to delivering great service to our valued customers."